Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Benzastore. We are committed to delivering your orders safely and efficiently across India. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Shipping Coverage

  • We currently ship to most locations across India.

  • Shipping availability may vary for remote or restricted service areas.

Delivery Time

  • Standard delivery time is up to 7 business days from the date of dispatch.

  • Delivery timelines may vary depending on your location, courier partner performance, weather conditions, festivals, public holidays, or other unforeseen circumstances.

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) on eligible orders and serviceable pin codes across India.

  • Benzastore reserves the right to restrict or remove COD availability for certain locations, products, or orders.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

  • Promotional offers such as free shipping may be available from time to time.

Order Tracking

  • Customers can track their orders using the tracking information provided after shipment.

  • If you do not receive tracking details within a reasonable period, please contact our customer support team.

Failed Delivery Attempts

  • If a delivery attempt fails due to incorrect address details, customer unavailability, refusal to accept the package, or other customer-related reasons, additional shipping charges may apply for re-dispatch.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, Benzastore shall not be held liable for delays caused by courier partners, natural disasters, government restrictions, strikes, or other circumstances beyond our control.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs and order details for assistance.

Returns

  • We offer a 7-day return policy from the date of delivery.

  • Products must be returned in their original condition, unused, and with all original packaging.

  • Return requests submitted after the 7-day period may not be accepted.

  • Please refer to our Return & Refund Policy for complete details.

Contact Us

For any shipping-related questions or concerns, please contact us:

Benzastore
Website: benzastore.in
Email: benzastoreteam@gmail.com

We appreciate your trust in Benzastore and thank you for shopping with us.